Excellence in Customer Service
Homeowner satisfaction is our highest priority. We are dedicated to putting our homeowner's needs and concerns at the top of our list. We do this by ensuring we are always accessible and responsive to your calls and inquiries. We have agreements with our valued subcontractors to provide top quality service and responsiveness throughout your warranty period. We know a satisfied homeowner is our biggest asset and therefore, we value and nurture our relationship with you.
“We’ve been at Westcastle now exactly 2 months today and love it here. Our lovely home, the neighbors, the location and all the space we have. This neighborhood you created has drawn a group of great people who are happy with their new homes, and it looks like we’re all here to stay! Once things for sure, Vincent & I will be here till we’re old and grey! Thank you again for your kindness!"
-The Villa Family
"It's not often in my business to meet someone so dedicated and professional. I've never experienced such a thorough walk through builder inspection with new home buyers. The details of preparing the home–right down to labeling turn-off valves–was extraordinary. You have set the bar so high for the position you hold. I'd like to send several CS managers to you for training!"
"We purchased our first house 15 years ago from Select Homes, so when we decided to move we chose Select Homes again. Customer service is not only their top priority, they listen and allow you to take part in every step of the process in the building of your new home from start to finish. Randy, Gary and James are the unrivaled at what they do and it shows through the product, customer service and longevity of Select Homes. We recommend any new home buyers to work with them in the building of their new home, we are sure they will be as delighted as we have been."
-Paul and Barbara Farmer
"Gary and James from Select Homes were outstanding to work with throughout the entire building process. They were professional, attentive, responsive and skillful. I have been through the building process with other builders and never experienced the exemplary customer service that I received working with Select Homes. The entire Select Homes team builds a home with a focus on quality and integrity. I would absolutely work with Select Homes again in the future."
"We moved from the Midwest hoping to find the right home for my family of five. Fortunately we had three months to research the "market" before jumping in. We quickly learned that Select Homes understands how to make buying a home and moving in simple. It's also nice to know they have been around for years and stand behind there homes while providing outstanding service. Matching the quality of the home is the quality of the people that represent Select Homes. When they complete our neighborhood in the coming year we will miss having Gary and James in our neighborhood, but they will continue to be invited to our block parties. I'm a very tough customer to satisfy and I would buy from Select anytime."
"Thank you very much for your offer to share the cost of the great room wood floor with us. We sincerely appreciate your generous gesture! Your consideration and accomodation continues to demonstrate that Select Homes Inc. not only build good quality homes, but also care and understand their customer's needs and concerns by patiently listening and considering their requests. In our case, you not only offered to share some of the cost of the wood floor with us, but also willingly explored options to accomodate us further on other deviations such as the master bedroom reconfiguration for the sauna provision and the window options for bedroom #2. We are very excited and cannot wait to see our dream home being built by your company. It is that customer service skill, trust, and your thougtfulness that will keep us happy from the start of the negotiation process to closing and to many more years ahead. Please accept our sincere thanks and appreciation once again. We're looking forward to working with you every step of the way and would highly refer you to our friends and families."
-Khoi Danh & Faith Nguyen
©2019 Select Homes, Inc., Lynnwood, WA